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Bakı, Azərbaycan

PSYCHOLOGICAL ASPECTS OF MEDIATION WITHIN THE LEGAL FRAMEWORK

Key words: Mediation, psychology, voluntariness, cooperation, impartiality, independence, confidentiality 
Açar sözlər: Mediasiya, psixologiya, könüllülük, əməkdaşlıq, qərəzsizlik, müstəqillik, konfidensiallıq 
Ключевые слова:Медиация,психология,добровольность, сотрудничество, беспристрастность, независимость, конфиденциальность 

Introduction
Recently there is a new tendency for the application of mediation in national legislations all around the world. As one of the techniques of alternative dispute resolution, mediation is a structured dispute resolution process in which the neutral and impartial third party brings together the disputing parties to negotiate and facilitates communication between them, although the decision-making power remains with the parties. In order to support the healthy resolution of the parties' conflict situations, a successful mediator needs to manage the possible conflict well and support the emergence of solutions that can be effective for both parties. This process cannot be imagined without psychological issues. 

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